1. Our fastest shipping time is 24-72 hours. We have 4 warehouses in the United States, located in 2 California and 2 Pennsylvania

2. Our product comes with a 5-year warranty and a lifetime limited warranty

3. Our physical store in the United States is located at 157 South Blvd., San Mateo, CA 94402,Nearby customers can visit the store to view the products

MARK IDEA is a professional manufacturer of high-end bathroom products, such as faucets, showerheads, and bathroom accessories Committed to providing personalized solutions that combine hygiene, comfort, and exquisite design. Our development journey began with the establishment of our own manufacturing factory in 2017 and the formal establishment of MARK IDEA USA in 2023 to better serve North American customers. Since its establishment, we have focused on the design, manufacturing, marketing, and after-sales service of faucets and showerheads. The company is located in Foshan, Guangdong Province, China and is one of the excellent bathroom manufacturers in China. As a professional bathroom brand manufacturer, we always attach great importance to quality control. In order to ensure the quality and accuracy of our products, we pay attention to the selection of raw materials and the inspection of every production process to ensure quality.
Considering the requirements of the US market during design, our faucets and showerheads come in different styles and specifications. In addition, we can also design products according to customer requirements. Excellent product quality, reasonable prices, and excellent service are our competitive advantages. Thanks to our high-quality products and excellent customer service, we have gained a global sales network covering over 20 countries including the United States, Germany, the United Kingdom, and the United Arab Emirates. More importantly, we also sell products on B2C platforms such as Amazon and Wayfair. We have extensive experience in providing services to American clients.

To C

Q1. How fast can you ship the goods?

A. Our fastest shipping time is 24-72 hours. We have 4 warehouses in the United States, located in 2 California and 2 Pennsylvania

Q2. How many years does your product have a warranty?

A. Our product comes with a 5-year warranty and a lifetime limited warranty

Q3. Do you have physical stores in the United States?

A. Our physical store in the United States is located at 157 South Blvd., San Mateo, CA 94402

Q4. What certifications do your products have?

A. We have CUPC, NSF, RoHS, WaterMark, CE certifications.

To B

Q1: What about the leading time?

A :Normally our delivery time is about 10days to 30days,it depends on qty

Q2: Can you print our brand on the product?

A: Our factory can laser print customer's logo on the product with the permission from customers. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.

Q3. Is your factory able to design our own package?

A:We are willing to help our customers to design their package box with their own logo.

Q4. Does your factory have the design and development capabilities, we need the

customized products?

A: The staffs in our R&D department are well experienced in the faucet industry, with more than 5 to 10 years experience. Every year, we willaunch 2 to 3 new series to keep out customers in a competitive stage. We can

make customized products especially for you; please kindly contact us for more details.

Q5. How is your factory production capability?

A. Our factory has a full production line including Gravity Casting Line, Machining Line, Polishing Line and

Assembling line.We can manufacture products up to 40000 pcs per month.